Contact NextFace
A small team reads everything that comes in. Pick the right door and include the details below, and you’ll get a faster answer.
Something happened in a chat
The report option is the best place to start. End the chat, open the person’s profile, and report or block them there. That reaches the moderation team directly. Email us as well if you want a human to follow up.
Account, billing, or the site
Email [email protected]. Include your nickname and, for billing, the date and amount.
Safety and underage concerns
Email [email protected] with “Safety” in the subject, the nickname involved, and roughly when the chat happened.
Press and partnerships
Same address, [email protected], with “Press” in the subject. We can answer questions about how the site works and share screenshots.
We don’t have a phone line. Email is the only channel, and it’s the one we actually check. Not sure who you’re writing to? The about page explains who runs NextFace.
Ready to try NextFace?
One tap and you’re in a chat. We’re here if anything comes up.
Free to start. 18+ only.